Service Management CRM
WEBSOUL TECHSERVE’s service management CRM gives a better opportunity to handle customer service efficiently and improve customer satisfaction. Our CRM will help you to resolve the customer requirement by assigning, managing and routing the different customer service requirements to multiple communication channels or service representatives. The service reps can easily track down the requirement and provide customers with satisfying service through the portal. Our service management CRM empowers service and support reps to provide better support to the customers. You can directly track the customer management record to analyze and evaluate the time taken to fulfill the customer requirement.